Haymarket Specialty Benefits
Effective Date: April 2, 2026 | www.haymarketsb.com
1. Introduction
Haymarket Specialty Benefits ("Company," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website (www.haymarketsb.com), contact us, or engage with our services. Please read this policy carefully. By using our website or providing us with your information, you consent to the practices described herein.
2. Information We Collect
We may collect the following categories of personal information:
a. Information You Provide Directly
· Full name, email address, phone number, and mailing address
· Employer, union, or organization affiliation
· Benefit plan inquiries and enrollment information
· Communications you send us through contact forms, email, or phone
b. Information Collected Automatically
· IP address, browser type, and device identifiers
· Pages visited, time spent on pages, and referring URLs
· Cookie and usage data (see Section 8 – Cookies)
c. Information from Third Parties
· Publicly available professional information
· Information from benefit carriers or plan administrators in connection with your coverage
3. How We Use Your Information
We use the personal information we collect to:
· Respond to your inquiries and provide requested services
· Administer and manage employee and retiree benefit programs
· Communicate with you regarding your account, coverage, or plan updates
· Send you service-related SMS messages, including order/service updates and customer support communications, if you have opted in
· Comply with legal obligations and regulatory requirements
· Improve our website and service offerings
· Maintain internal records and operate our business
4. How We Share Your Information
We do not sell your personal information. We may share your information only in the following limited circumstances:
· With benefit carriers, third-party administrators, or service providers who assist us in delivering services and who are contractually bound to protect your information
· With your employer, union, or association as necessary to administer your benefits
· As required by law, regulation, or legal process
· To protect the rights, safety, or property of Haymarket Specialty Benefits or others
· In connection with a merger, acquisition, or sale of company assets, with appropriate confidentiality protections
5. SMS Consent and Phone Number Privacy
SMS consent and phone numbers collected for SMS communications are never shared with third parties or affiliates for their own marketing or promotional purposes.
If you provide your phone number and consent to receive SMS messages from Haymarket Specialty Benefits, your number will be used solely for the purpose for which you gave consent. We will not rent, sell, or share your phone number or SMS opt-in consent with any third party or affiliate.
SMS Disclosures
The following disclosures apply to SMS communications from Haymarket Specialty Benefits:
If you consent to receive SMS from Haymarket Specialty Benefits, you agree to receive order/service updates and general customer support SMS from us. Reply STOP to opt-out; Reply HELP for support; Message & data rates may apply; Messaging frequency may vary. Visit https://www.haymarketsb.com/privacy-policy to see our privacy policy and terms and conditions.
You may opt out of SMS communications at any time by replying STOP to any message. After opting out, you will receive a single confirmation message and no further SMS messages will be sent, unless you re-enroll.
6. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security.
7. Data Retention
We retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When information is no longer needed, we take reasonable steps to securely delete or anonymize it.
8. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to analyze web traffic and enhance your browsing experience. You can control cookie settings through your browser. By accepting our cookie banner, you consent to aggregated data collection used solely to improve our website performance. We do not use cookies to serve third-party advertisements.
9. Your Rights and Choices
Depending on your location, you may have rights regarding your personal information, including the right to:
· Access or request a copy of the personal information we hold about you
· Request correction of inaccurate information
· Request deletion of your information, subject to applicable legal obligations
· Opt out of SMS communications at any time by replying STOP
· Withdraw consent where our processing is based on consent
To exercise any of these rights, please contact us using the information in Section 12 below.
10. Children's Privacy
Our website and services are not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately so we can take appropriate action.
11. Third-Party Links
Our website may contain links to third-party websites (including carrier websites and Google services). This Privacy Policy does not apply to those sites. We encourage you to review the privacy policies of any third-party sites you visit.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we make material changes, we will update the "Effective Date" at the top of this policy. Your continued use of our website or services after any changes constitutes your acceptance of the updated policy.
13. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Haymarket Specialty Benefits
Webmaster: jack@haymarketsb.com
Website: www.haymarketsb.com
Contact Form: www.haymarketsb.com/#Contact-Us-Section
Privacy Policy URL: www.haymarketsb.com/privacy-policy
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